Privacy policy

Hotel Residence Bremen

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy. With the following information, we would like to inform you about how we handle your data that is collected when you use our Internet offer.

A. Name and address of the controller

Responsible in terms of the EU data protection basic regulation (DS-GVO) is:

Hotel Residence Bremen
Familie Ulrich Straten
Hohenlohestraße 42
28209 Bremen

Telefon: +49 421 / 34 87 10
Fax: +49 421 / 34 87 147

E-Mail: info@hotel-residence-bremen.de

B. Name and address of the controller

I. Scope and processing of personal data

As a matter of principle, we collect and use personal data of our users only to the extent necessary to provide a functional website and our contents and services. If this is not the case, personal data is regularly only used with the user's consent. An exception is made in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

II. Legal basis of the processing

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit.
a) EU Basic Data Protection Regulation (DSGVO) serves as the legal basis.
Article 6 (1) sentence 1 lit. b) DSGVO serves as the legal basis for the processing of personal data required for the performance of a contract (e.g. accommodation and catering contracts, supply contracts, employment contracts) to which the data subject is a party. This also applies to processing operations which are necessary to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Article 6 (1) sentence 1 lit. c) DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) sentence 1 lit.
d) DSGVO serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6 (1) sentence 1 lit. f) FADP serves as the legal basis for the processing. The legitimate interest of our company regularly lies in the improvement of our services to our guests and in the improvement of the performance of our business activities.

III. Routine deletion and blocking of personal data

We process and store personal data of the person concerned only as long as this is necessary to achieve the purpose of storage. In addition, data may be stored for as long as the European or national legislator has provided for this in EU ordinances, laws or other regulations to which the person responsible for processing is subject. As soon as the storage purpose ceases to apply or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely blocked or deleted.

IV. Security of your data

We use the common SSL (Secure Socket Layer) procedure within the website visit in connection with the highest encryption level supported by your browser. Usually this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

C. Usage data

 
I. Log-Files

1. Description and scope of data collection

Every time the website is accessed, we or the site provider collect data and information through an automated system. These are stored in the log files of the server. 

The following data can be collected:

• Information about the browser type and version used
• The user's operating system
• The user's Internet service provider
• The IP address of the user
• Date and time of access
• Websites from which the user's system accesses our website (referrer)

2. Legal basis for data processing

The legal basis for the temporary storage of log files is Art. 6 para. 1 sentence 1 letter f) DSGVO

3. Purpose of data processing

Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes also include our legitimate interest in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f) DSG-VO.
The data will be deleted as soon as they are no longer required for the purpose of their collection. In the case of the collection of data for the purpose of providing the website, this is the case when the respective session has ended.

4. Duration of storage

In the case of data storage in log files, this is the case after seven days at the latest. A storage beyond that is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

II. Cookies

In addition to technically necessary cookies, our website also uses cookies for analysis and marketing purposes, provided that we receive your consent to do so. Cookies are small text files that are stored in the cache of your Internet browser for the duration of your browser session (so-called session cookies) or for a fixed period (so-called permanent cookies) on your hard drive. The cookies enable the recognition of the Internet browser, so that you can be provided with quicker and more targeted content tailored to your needs and wishes during future visits to our website. 

You can also use the following link to change your cookie settings or withdraw your consent: 

Show Cookies Settings

In addition, you can set your browser to accept cookies only if you agree to this. You can delete existing cookies. However, deactivating cookies may limit the usability of our website. You can find information on how to deactivate cookies under the following LINK (https://de.wikihow.com/Cookies-deaktivieren) 

III. Use of Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website. For this purpose the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before being saved.

Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 letter f DSGVO. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both his web offer and his advertising.

The information generated by the cookie about the use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree with the storage and use of your data, you can deactivate the storage and use here:

Show Cookies Settings

You have the right to revoke your consent at any time with effect for the future.

IV. Use of Google Fonts

If we receive your consent, we use Google Fonts from Google Inc. on our website. ("Google").
Google Fonts is an interactive directory with over 900 fonts, which Google provides for free use. This serves a uniform design of our website and a fast loading time. This is our legitimate interest according to Art. 6 Paragraph 1 Sentence 1 lit. f) DSGVO.

By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. In addition, information such as IP address, language settings, screen resolution of the browser, version of the browser and name of the browser are automatically transmitted to the Google servers. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account. If you do not want the assignment with your profile at Google, you have to log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide need-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

For the collection and processing of data by Google Maps in the manner described, your express consent is required. For this purpose, you have the possibility at the beginning of the usage process to refuse or grant your consent via the cookie banner and to inform yourself about the data protection rules of our company. By giving your consent, you agree to the processing of your personal data for the above-mentioned purposes. If you give your consent, the data will be processed on the basis of Art. 6 Para. 1 a) DSGVO.

You have the right to revoke your consent at any time with effect for the future.

You can exercise the revocation, for example, by accessing and changing the cookie settings via the following link.

Show Cookies Settings

V. Use of Facebook-Plugins (Like-Button)

If we receive your consent, plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, Califonia 94026, USA, are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.  When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like-Button" while you are logged in to your Facebook account, you can link the contents of our Pages on your Facebook profile. This allows Facebook to associate your visit to our Pages with your user account. We would like to point out that we, as the provider of the Pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in the Facebook privacy policy at http://de-de.facebook.com/policy.php.
If you do not want Facebook to be able to assign visits to our Pages to your Facebook user account, please log out of your Facebook user account.

Their express consent is required for the collection and processing of data by the Facebook plugin in the manner described. For this purpose, you have the possibility at the beginning of the usage process to refuse or grant your consent via the cookie banner and to inform yourself about the data protection rules of our company. By giving your consent, you agree to the processing of your personal data for the above-mentioned purposes. If you give your consent, the data will be processed on the basis of Art. 6 Para. 1 a) DSGVO.

You have the right to revoke your consent at any time with effect for the future.

You can exercise the revocation, for example, by accessing and changing the cookie settings via the following link.

Show Cookies Settings

VI. Use of YouTube

Our website uses - provided we receive your consent - plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

For the collection and processing of data by YouTube in the manner described, their express consent is required. For this purpose, you have the possibility at the beginning of the usage process to refuse or grant your consent via the cookie banner and to inform yourself about the data protection rules of our company. By giving your consent, you agree to the processing of your personal data for the above-mentioned purposes. If you give your consent, the data will be processed on the basis of Art. 6 Para. 1 a) DSGVO.

You have the right to revoke your consent at any time with effect for the future.

You can exercise the revocation, for example, by accessing and changing the cookie settings via the following link.

Show Cookies Settings

For more information on the handling of user data, please refer to the YouTube privacy policy https://www.google.de/intl/de/policies/privacy.

D. Your personal data

I. What are "personal data"?

Personal data is information about your person that allows conclusions about your identity or refers directly or indirectly to your person, e.g. your name, your address or your telephone number. Information that does not allow conclusions to be drawn about a specific or determinable person is not included.

II. Use of the contact form

On our website https://www.hotel-residence-bremen.de/hotel-bremen-innenstadt/kontakt/ there is a contact form that can be used for electronic contact. To use the contact form, please enter your name, telephone number, e-mail address and message so that we can process and answer your request accordingly. Optionally, you can send us further data (e.g. your address). The provision of a contact form serves our legitimate interests, as it gives us more opportunities to get in touch with you. If you voluntarily use the possibility to transmit further data to us, you agree that we collect and use the data to contact you. Alternatively, you can contact us via the e-mail address provided (info@hotel-residence-bremen.de), by post or by telephone. If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject will be stored automatically. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The data transmitted by you will only be stored as long as it is necessary for contacting the person concerned. When using our contact form, the following information will be displayed: Your message will be forwarded directly to us without intermediate storage. There will be no other use of the data or transfer to third parties. You agree to the processing and forwarding of the data entered above to us. You can revoke this consent at any time with effect for the future.

III. Use of the electronic reservation facility

On our website https://www.hotel-residence-bremen.de/ you have the possibility to make an electronic reservation for your stay with us. The provision of an electronic reservation facility serves our legitimate interests, as we can make our services available to more people and simplify the reservation process. To make an electronic reservation, please enter the number of nights you would like to stay, your arrival and departure dates, the number of people staying overnight, your room preferences and any requests for additional services we may need to provide. In addition, please include your name, e-mail address and telephone number in your personal data. The collection of the data is carried out for the purpose of fulfilling the contract or to carry out pre-contractual measures and to protect our legitimate interest in choosing our contractual partner. If the person concerned makes use of the possibility of electronic reservation, the personal data transmitted by the person concerned will be stored automatically. The storage serves solely for the purpose of processing the reservation request, for the implementation of pre-contractual measures and for the fulfilment of the contract. The data will not be passed on to third parties. The data transmitted by you will be stored as long as this is necessary for the fulfillment of the contract and required by legal storage periods. After expiry of the period, the corresponding data will be routinely deleted if they are no longer required for the fulfillment of the contract or the initiation of the contract and/or if we have no legitimate interest in the further storage.

IV. Online applications

It is possible to apply by e-mail to info@hotel-residence-bremen.de online for job vacancies advertised by us or to submit a speculative application. You can attach your application documents to the mail. The provision of the possibility to apply online serves our legitimate interests in providing a further way of submitting applications and addressing a broader field of potential applicants. Alternatively, you can also send us your application in writing by mail. The storage of the collected data serves only to carry out the application process. The storage period is a maximum of 6 months from the end of the application process. The data will only be passed on to third parties within the framework described in section VI. Unsolicited applications received electronically (by e-mail) are regularly deleted immediately upon receipt. However, we reserve the right to store application documents for a possible contact for up to 12 months, if our legitimate interests indicate that a position for the specific application can be considered within this period. By sending us an unsolicited application, you also declare your consent to this storage. You are entitled to revoke your consent to storage at any time at the e-mail address info@hotel-residence-bremen.de.

V. Forwarding to other websites

In order to increase our range of services, you will find links on our website to other websites for which other providers are responsible. To what extent our advertising partners collect personal data, please refer to their data protection declarations. You can recognize the link by the fact that a new browser window opens and a new address is displayed in the browser line.

VI. Weitergabe der Daten an Dritte

Apart from the circumstances already described, we will only pass on your personal data to third parties if:

• you have given your express consent in accordance with Art. 6 Paragraph 1 Sentence 1 lit. a) DSGVO,
• in the event that there is a legal obligation to pass on the data pursuant to Art. 6 para. 1 sentence 1 lit. c) DSGVO, 
• this is required under Art. 6 para. 1 sentence 1 lit. b) DSGVO for the execution of contractual relationships or for the implementation of pre-contractual measures,
• the processing is necessary in accordance with the requirements of Art. 6 Paragraph 1 Sentence 1 lit. f) DSGVO to safeguard a legitimate interest of ours; 
• the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f) DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data.

The information can be passed on for billing purposes to payment service providers, accounting firms and tax consultants, for the calculation of bed tax to authorities, for the fulfillment of orders to cab companies, theaters, dry cleaners, for credit checks to credit agencies, for the collection of claims to lawyers, collection agencies, credit agencies.

Your data will not be forwarded to third parties for advertising purposes.

E. Rights of data subjects

You have the right:

• to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, cancellation, restriction of processing or opposition, the existence of a right of appeal, the origin of your data, if not collected by us, as well as the existence of automated decision making including profiling in accordance with Art. 22, paragraphs 1 and 4 of the DPA and, if applicable, meaningful information on the details thereof. You have the right to request information as to whether the personal data concerning you is being transferred to a third country or to an international organization, in this context you may request to be informed of the appropriate guarantees in accordance with Art. 46 FADP;

• in accordance with Art. 16 DSGVO to immediately request the correction of incorrect or incomplete personal data stored by us;

• pursuant to Art. 17 DSGVO to request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims or for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, unless the aforementioned right is likely to make the realisation of the objectives of such processing impossible or seriously impair it;

• pursuant to Art. 18 DSGVO, to demand the restriction of the processing of your personal data, if the accuracy of the data is disputed by you, if the processing is unlawful but you refuse to have it deleted and we no longer require the data, but you require it for the assertion, exercise or defence of legal claims, or if, pursuant to Art. 21 DPA; if the processing of personal data concerning you has been restricted, the data may be processed only with your consent or for the purpose of exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State and you will be informed by the controller before the restriction is lifted;

• in accordance with Art. 20 DSGVO to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party, provided that the freedoms and rights of others are not affected thereby. This right to data transferability does not apply to the processing of personal data which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the person responsible;

• in accordance with Art. 7 Para. 3 DSGVO to revoke your consent to us at any time. As a result, we are not allowed to continue the data processing which was based on this consent in the future;

• not to be subject to a decision based solely on automated processing - including profiling - which has legal effect vis-à-vis you or significantly affects you in a similar way, in accordance with Art. 22 DPA, unless the decision is necessary for the conclusion or performance of a contract between you and us, is permissible under Union or national legislation to which the controller is subject and such legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or with your express consent. These decisions may not be based on special categories of personal data according to Art. 9 paragraph 1 DSGVO, unless Art. 9 paragraph 2 lit. a) or g) applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests;

• complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or our headquarters. The supervisory authority to which the complaint has been lodged will inform the complainant of the status and the results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 DSGVO.

F. Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 paragraph 1 sentence 1 letter f) DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO if there are reasons for doing so arising from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right of objection, which will be implemented by us without specifying a special situation.

If you wish to make use of your right of revocation or objection, simply send an e-mail to info@hotel-residence-bremen.de.

G. Availability of the State Data Protection Commissioner

The State Commissioner for the Free Hanseatic City of Bremen as defined in § 40 BDSG is:

Dr. Imke Sommer
Arndtstr. 1
27570 Bremerhaven
Postfach 10 03 80
27503 Bremerhaven

Telefon: (0421) 361 20 10
Telefax: (0421) 496 18 495

E-Mail: office@datenschutz.bremen.de

H. Timeliness and changes

This privacy policy is currently valid and has the status October 2020.

Due to the further development of our website and offers above or due to changed legal or official requirements it may become necessary to change this data protection declaration. The current data protection declaration can be viewed at any time on the website at https://www.hotel-residence-bremen.de/hotel-bremen-innenstadt/datenschutz.html can be viewed.

Information according to Art. 13, 14 DS-GVO